
Kristi King Etchberger
Head of CRIO, Clinical Conductor, Management Reports, Company Administration
Kristi Etchberger has been working in clinical research finance since 2012. With site experience, financial reporting, budget negotiations, and CTMS implementation, she can rapidly target opportunities for improved financial performance at the site level, she understands the challenges of implementing a system and can find money that sites have not invoiced. Her prior experience in corporate finance supports her drive for financial reporting and strengthening sites’ health.

MaryAnn Bowman
Head of RealTime team, Management Reports, Company Operations and Marketing
MaryAnn Bowman has been working in clinical trial contract negotiation, financial audits, system management and invoicing since 2012. She has implemented systems for hundreds of studies as well as cleaned up neglected systems, finding items to invoice for the sites. MaryAnn is dedicated to ensuring that all work gets invoiced and sites get paid for everything they do. That dedication has resulted in collection of retainage, missing payments and extras, totaling millions of dollars of additional income for the sites. MaryAnn is adamant about ensuring that sites get paid for the work they do.

Steven Hill
Director, Clinical Conductor
Steve Hill had five years of CTMS management experience as an Account Manager while working at Bio-Optronics. He managed 200+ clients and is a subject matter expert of the Clinical Conductor financial module. Steve manages our Clinical Conductor clients’ systems and is personally involved in setup and configuration of the CTMS.

Anna Cartwright
Director-RealTime
Invoicing, Collections, Clinical Trial System Maintenance
Anna Cartwright joined Clinical Research Billing in 2021. She has eight years of experience as a clinical research coordinator with several large research sites in Florida and Georgia. She has been the lead study coordinator on over 50 clinical trials in multiple therapeutic areas, including primary care, neurology, cardiology, pulmonology, dermatology, and urology. Her research experience includes regulatory, quality assurance, study start-up, and feasibility. Her depth of knowledge in clinical research at the site level has helped her to understand all the work that sites do, and thus take a detailed and thorough approach to reimbursement. She strongly believes that the work that sites do is important and that they deserve to be compensated fully for their efforts.

Jackie Nardo Gomila
Account Manager-RealTime
Invoicing, Collections, Clinical Trial System Maintenance
Jackie Gomila has worked in clinical research accounts receivables since 2014. She has an Bachelor’s Degree in Business and Finance at Florida International University. She began her clinical research experience at a site in Florida where she implemented studies for over 100 clinical trials. In building these studies, she has invoiced items from Start Up fees to Additional Invoiceable Items, ensuring that all money earned by the site is collected.
Jackie is now an Account Manager, working with multiple sites at Clinical Research Billing, Inc using RealTime CTMS

Ashley Winters
Director- RealTime
Invoicing, Collections, Clinical Trial System Management
Ashley Winters is a Certified Clinical Research Coordinator with ten years of experience working in a clinical research site in California. She rose to the positions of Director of Clinical Research and then Director of Finance and Strategic Planning at the site. Her site experience allows her to work closely with site operations to facilitate use of the CTMS and to build support for invoicing. She loves to help sites collect the money they have earned as she understands the time and dedication that goes into medical research.
Ashley has been using Clinical Conductor since 2010 and RealTime since 2021. She is now a Director at Clinical Research Billing, Inc. overseeing the financial management of the Clinical Trial Management Systems for multiple clinical research sites.

Misty Waters
Account Manager-RealTime
Invoicing, Collections, Clinical Trial System Maintenance
Misty Waters has worked in the accounting and bookkeeping field for more than 30 years, and in the clinical research industry for 25 years. In clinical research finance, she has experience working for sites on accounting, bookkeeping, bank reconciliations, regulatory affairs, procuring clinical trials, auditing, and reviewing and negotiating contracts and budgets. She received an Associate of Science Degree in Accounting at Colorado Technical University in 2017 and graduated with highest honors and a GPA of 4.0.

Jennifer Tanner
Account Manager – Clinical Conductor
Invoicing, Collections, Clinical Trial System Maintenance
Jennifer Tanner has been working in the clinical research industry for over 10 years. She has worked with two CTMS systems, most recently, Clinical Conductor, as well as being the administrator over ClinCard. Since 2021, she was promoted to the Finance department where she was a Revenue Support Associate. In this role, she was the primary person doing study builds for all of the company’s sites. She also assisted with applying payments, posting payments and invoicing. She is a dedicated and driven person that wants to help companies achieve success and beyond. Jennifer will be working with our Clinical Conductor clients as an account manager.
Austin Burt
Clinical Conductor Support
Austin works in Clinical Conductor to build studies, reconcile payments, invoice and follow up on unpaid items. He has been working with Clinical Research Billing since mid-2021. Austin has a B.S. in Environmental Science Systems from Le Moyne College in Syracuse, NY.

Olga Brown
Support-RealTime
Clinical Trial System Maintenance

Karen Price
Support-RealTime
Clinical Trial System Maintenance