Kristi King Etchberger

Budget / Contract Negotiation, System Implementation, Site Valuation

Kristi has been working in clinical research finance since 2012. With site experience, financial reporting, budget negotiations, and CTMS implementation, she can rapidly target opportunities for improved financial performance at the site level, she understands the challenges of implementing a system and can find money that sites have not invoiced. Her prior experience in corporate finance supports her drive for financial reporting and strengthening sites’ health. 

MaryAnn Bowman

Head of RealTime team: Invoicing, Audits, Contract Negotiations, Collections

MaryAnn has been working in clinical trial contract negotiation, financial audits, system management and invoicing since 2012. She has implemented systems for hundreds of studies as well as cleaned up neglected systems, finding items to invoice for the sites. MaryAnn is dedicated to ensuring that all work gets invoiced and sites get paid for everything they do. That dedication has resulted in collection of retainage, missing payments and extras, totaling millions of dollars of additional income for the sites. MaryAnn is adamant about ensuring that sites get paid for the work they do. 

Steven Hill

Operations, Clinical Conductor Expertise

Steve has five years of CTMS management experience as an Account Manager while working at Bio-Optronics. He managed 200+ clients and is a subject matter expert of the Clinical Conductor financial module.  He can share his expertise on the ever-evolving financial landscape within the research industry.  Steve will be able to assist with setup and configuration of your CTMS so that you can reap the full benefits of the application.

Anna Gluzman

RealTime- Invoicing, Collections, and CTMS Maintenance

Anna Gluzman joined Clinical Research Billing in 2021. She has eight years of experience as a clinical research coordinator with several large research sites in Florida and Georgia. She has been the lead study coordinator on over 50 clinical trials in multiple therapeutic areas, including primary care, neurology, cardiology, pulmonology, dermatology, and urology. Her research experience includes regulatory, quality assurance, study start-up, and feasibility. Although new to billing, her depth of knowledge in clinical research at the site level has helped her to understand all the work that sites do, and thus take a detailed and thorough approach to reimbursement. She strongly believes that the work that sites do is important and that they deserve to be compensated fully for their efforts.

Jackie Nardo Gomila

Account Manager-RealTime 
Invoicing, Collections, Clinical Trials System Development and Maintenance

Jackie has worked in clinical research accounts receivables since 2014. She has an Bachelor’s Degree in Business and Finance at Florida International University. She began her clinical research experience at a site in Florida where she implemented studies for over 100 clinical trials. In building these studies, she has invoiced items from Start Up fees to Additional Invoiceable Items, ensuring that all money earned by the site is collected.

Jackie is now an Account Manager, working with multiple sites at Clinical Research Billing, Inc using RealTime CTMS

Ashley Winters

Account Manager- Clinical Conductor
Invoicing, Collections, Clinical Trials System Management

Ashley Winters is a Certified Clinical Research Coordinator with ten years of experience working in a clinical research site in California. She rose to the positions of Director of Clinical Research and then Director of Finance and Strategic Planning at the site. Her site experience allows her to work closely with site operations to facilitate use of the CTMS and to build support for invoicing. She loves to help sites collect the money they have earned as she understands the time and dedication that goes into medical research.
Ashley has been using Clinical Conductor since 2010. She is now an Account Manager at Clinical Research Billing, Inc. overseeing the financial management of the Clinical Trial Management Systems for multiple clinical research sites.

End-of-Study Financial Audits

We run end-of-study financial audits to ensure that the site is paid for all the extras on the study. We have experience finding money for sites before the study closes out. Sites often leave money uncollected

Hands-on Site Experience

We have audited and invoiced hundreds studies either through a CTMS  or simple paper review.  Since 2012, we have worked in financial and systems support for clinical research sites. We work with RealTime, Clinical Conductor, and CRIO. We learned through hands-on experience; let us put that experience to use for you.

Financial Expertise for Clinical Research Sites

We have clinical research site experience in budget negotiation, contract administration and system implementation. We can generate reports to make the conversion to accrual accounting and provide your with accounts receivable, including visits pending payment.

Clinical Trial Management System Implementation

We help sites to implement a Clinical Trial Management System. We input all the protocol calendars/visits, budgets and invoiceable items. We can also input visits and create a searchable database or support the site in developing its own database. Our support will rapidly accelerate the CTMS implementation and bring the site up-to-speed rapidly. We work with both Clinical Conductor, RealTime and CRIO.

Clinical Research Billing

There is no upfront cost – we do not get paid for just showing up and we do not charge by the hour.

Our interests are aligned – we charge based on money found. We only get paid once the site gets paid.

We never collect the site’s money – it all goes directly to the site, then we invoice based on site receipts. 

We provide the clinical research financial expertise and invoicing support that sites need in order to get paid in full for all the work they do

We can help you install a clinical trial management system or we can run a financial audit of your studies to find missing payments and unpaid procedures. Our objective is to pull your financial information into a more useable format.

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